Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
This collection brings together summaries of APQC’s major process and performance management research projects from the past five years. All the summaries are open to the…
-
According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
-
According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
-
Collections|
Integrating Functions for Operational Excellence
In many organizations employees are driven to meet individual, team, or functional objectives without understanding how this supports organizational objectives and what…
-
Collections|
Overviews from APQC's 2015 Process Conference
APQC hosted its Annual Process Conference on October 29-30, 2015, in Houston. This year’s event—titled Accelerating Business Performance and Driving Customer Value…
-
Collections|
Presentations from APQC's 2015 Process Conference
APQC hosted its Annual Process Conference on October 29-30, 2015, in Houston. This year’s event—titled Accelerating Business Performance and Driving Customer Value…
-
Collections|
2014 BE Webinars
-
Collections|
Overviews from APQC's 2014 Process Conference
APQC hosted its Annual Process Conference on October 16-17, 2014, in Houston. This year’s event was titled Breaking Barriers to Change with Quality-Driven Processes. The…
-
Collections|
Presentations from APQC's 2014 Process Conference
APQC hosted its Annual Process Conference on October 16-17, 2014, in Houston. This year’s event was titled Breaking Barriers to Change with Quality-Driven Processes. The…
-
Collections|
Overviews from APQC's 2013 Process Conference
APQC’s Process Conference brings together leaders and practitioners who are leading process management efforts. This collection contains overviews of presentations from APQC…
-
Collections|
Presentations from APQC's 2013 Process Conference
APQC’s Process Conference brings together leaders and practitioners who are leading process management efforts. This collection contains presentations from APQC's 2013…
