Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
How to Make Change Sustainable in an Era of Constant Change
At its simplest, change management is the actions and engagement tactics necessary to minimize resistance and enable the adoption of new behaviors that support the desired…
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Webinars & Videos|
How to Make Change Sustainable in an Era of Constant Change
At its simplest, change management is the actions and engagement tactics necessary to minimize resistance and enable the adoption of new behaviors that support the desired…
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Puget Sound Energy, an energy and utility industry with 2,700 employees, identified change management as one of the areas needed to reduce the risk of failure to deliver key…
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Business owners and IT leaders have clear responsibilities in launching and maintaining IT applications. In this PPM conference summary, Phillip Seawright of TriCorps…
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According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
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Presentation Slides|
Program Management Office: Simple PCF Drawings to Improve the Marriage Between IT and the Business
Business owners and IT leaders have clear responsibilities in launching and maintaining IT applications. In this PPM conference presentation, Phillip Seawright of TriCorps…
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According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
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Collections|
Integrating Functions for Operational Excellence
In many organizations employees are driven to meet individual, team, or functional objectives without understanding how this supports organizational objectives and what…
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Webinars & Videos|
What Drives Organizational Agility?
Many organizations foresee more competition and opportunities on the horizon than three years ago. The ever-increasing pace of shifts in the business environment require…
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Presentation Slides|
What Drives Organizational Agility?
Many organizations foresee more competition and opportunities on the horizon than three years ago. The ever-increasing pace of shifts in the business environment require…
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More than half of CEOs responding to a PWC 2016 CEO survey believe their organizations are now facing more threats and opportunities than three years ago (thanks to…
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Articles|
The Importance of Organizational Agility
Organizational agility is the ability to quickly identify and execute initiatives to respond to opportunities and risks that align with overall strategy. Organizations have…
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Articles|
What Drives Strategic Responsiveness?
Strategic responsiveness is one component of organizational agility. It involves identifying opportunities and threats, assessing their value to an organization, and…
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Articles|
What Improves Organizational Flexibility?
Organizational flexibility is the ability to shift execution to a new initiative rapidly. It and strategic responsiveness comprise the two components of organizational…
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Organizations must keep pace with the opportunities and threats created by growing customer demands and disruptive changes. This means that organizations need organizational…
Measure Spotlight Results
(1 - 5 of 205 Results)Cycle time in business days to complete a raw material assessment
SLA cycle time commitment in business days to complete the raw material assessment
SLA cycle time commitment in business days to complete the final formula assessment
Total number of SME roles assigned to raw material assessments
Total number of SME roles assigned to final formula assessments
