Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
After numerous mergers and acquisitions, the Dentsu Aegis Network UK found it had multiple processes, for the Media line of business, that lacked consistency across the…
-
Articles|
Managing Change for Digital Work
APQC has surveyed and interviewed hundreds of organizations about their digital transformation initiatives over the past two years, and we consistently find that change…
-
APQC met with Dianna Langley, Head of Digital Workplace at Oxfam International, to learn how Oxfam improved efficiency, standardization, and collaboration through an…
-
Digital transformation is hard. The good news is that most organizations already have the skills to address digital challenges: They just need to rally and focus the right…
-
The term project isn’t an accurate description for digital transformation—or at least, it shouldn’t be. True digital transformation is not a one-and-done acquisition of…
-
Digital transformation projects are often broad in scope, time-consuming, and costly. As such, it’s important to use more than just milestones to track their progress. A…
-
This case study explores how TechnipFMC created a federated governance structure for digital transformation with a central digital team, an executive steering committee, and…
-
In August of 2019, APQC spoke with Stonnington’s Raj Subramaniam about the local government’s digital transformation efforts. New compliance requirements, process…
-
TechnipFMC’s Digital Services & Innovation group supports the organization through the rapid development of digital solutions to support customers and back-end operations. At…
-
Presentation Slides|
Digital Divide - And What To Do About It
TechnipFMC’s Digital Services & Innovation group supports the organization through the rapid development of digital solutions to support customers and back-end operations. At…
-
In August of 2019, Kevin DePree (vice president of Rand Group, LLC) delivered a webinar that explored best practices and critical considerations for planning an organization…
-
GE needed to transform and accelerate digital capabilities across its businesses. However, a lack of governance and communication around digital created misalignment and…
-
Presentation Slides|
Planning Your Digital Transformation Journey
In this APQC webinar, Rand Group’s Kevin DePree describes the steps necessary to plan a successful digital transformation journey. This is a copy of the presentation slide…
-
Webinars & Videos|
Planning Your Digital Transformation Journey
In this APQC webinar, Rand Group’s Kevin DePree describes the steps necessary to plan a successful digital transformation journey. This is a recording of the webinar;…
-
This case study explores how BDP International implemented a global finance transformation to eliminate waste, standardize processes, improve reporting, and scale through…