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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates
End-to-End Process Maps and Measures: Sales and Operations Planning (Visio)
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Tools & Templates
End-to-End Process Maps and Measures: Sales and Operations Planning (Excel)
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Tools & Templates
End-to-End Process Maps and Measures: Sales and Operations Planning
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Articles
The Impact of Technology on Process Work
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Articles
2020 Process Management Challenges and Solutions
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Collections
Tools to Evolve BPM's Strategic Value
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Infographics
Impacts of Technology on Process Work
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Presentation Slides
Shaping the Future of the PCF®
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Infographics
End-to-End Processes: Challenges and Solutions
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Data and Measures
End-to-End Processes: Survey Summary
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Collections
2017 Putting the PCF into Action
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Articles
Comparing PCF Users by Maturity and Intent
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Collections
2015 Putting the PCF into Action
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Collections
2014 BE Webinars
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Collections
How Organizations are using APQC’s Process Classification Framework
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
