Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Trends in Data and Analytics: Survey Summary Report
In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This…
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Data and Measures|
Case for Flexible Project Management: Poll Summary
Organizations continue to feel the pressure of keeping pace with the opportunities and threats created by growing customer demands and disruptive changes. At the same time,…
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Infographics|
Time for a Change? Paradigm Shift in Process Management
There is a growing sentiment that times have changed and that business process management needs to adjust to keep up. There are a myriad number of reasons for this sentiment,…
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Collections|
Integrating Functions for Operational Excellence
In many organizations employees are driven to meet individual, team, or functional objectives without understanding how this supports organizational objectives and what…
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Infographics|
2017 Project Management Challenges
APQC conducted a short survey to better understand the most pressing challenges of process and performance management practitioners in 2017. This infographic highlights the…
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Presentation Slides|
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges (Slides)
In December 2016, APQC's process and performance management group conducted an annual survey to understand the common challenges and priorities of practitioners in 2016, and…
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Webinars & Videos|
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges
In December 2016, APQC's process and performance management group conducted an annual survey to understand the common challenges and priorities of practitioners in 2016, and…
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Data and Measures|
2017 Process and Performance Management Priorities and Challenges in the Professional Services Industry
In December of 2016 APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in the professional…
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Data and Measures|
2017 Process and Performance Management Priorities and Challenges: Manufacturing versus Services Organizations Survey Summary
In December of 2016 APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in 2017. This summary…
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Data and Measures|
2017 Process and Performance Management Priorities and Challenges: Survey Summary
In December of 2016 APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in 2017. This summary…
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Infographics|
2016 Project Management Priorities and Challenges
At the beginning of 2016, APQC conducted a short survey to better understand the most pressing challenges of process and performance management practitioners in 2016. This…
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Collections|
Strategic Planning and Implementation Best Practices for Achieving Organizational Agility
Organizational agility is defined as the ability to identify opportunities and risk quickly and execute on the opportunities and risks that align with the organization’s…
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Webinars & Videos|
What Drives Organizational Agility?
Many organizations foresee more competition and opportunities on the horizon than three years ago. The ever-increasing pace of shifts in the business environment require…
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Presentation Slides|
What Drives Organizational Agility?
Many organizations foresee more competition and opportunities on the horizon than three years ago. The ever-increasing pace of shifts in the business environment require…
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Reports & White Papers|
Strategic Planning and Implementation Best Practices for Achieving Organizational Agility: Best Practice Report
More than half of CEOs responding to a PWC 2016 CEO survey believe their organizations are now facing more threats and opportunities than three years ago (thanks to…
Measure Spotlight Results
(1 - 5 of 231 Results)Number of business entity employees per FTE that performs the process group "develop and counsel employees"
Number of business entity employees per FTE in learning administration
Percentage of legal services FTEs that perform the process "manage regulatory activities"
Percentage of legal services FTEs that perform the process "manage litigation and dispute resolution"
Percentage of legal services FTEs that perform the process "oversee corporate governance"
