Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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2019 Putting Process Frameworks into Action
In May 2019, APQC conducted the “Putting Process Frameworks into Action” survey to learn how organizations are using process frameworks, the common adoption practices,…
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According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
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According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
Measure Spotlight Results
(1 - 5 of 55 Results)Percentage of total cost for knowledge management program, initiative, or service allocated to personnel (contractor) costs directly associated with KM
Percentage of total cost for knowledge management program, initiative, or service allocated to external/outsourcing costs directly associated with KM
Percentage of total cost for knowledge management program, initiative, or service allocated to systems costs for KM applications, platforms, and related technology
Percentage of total cost for knowledge management program, initiative, or service allocated to KM meetings, events, marketing, and training
Percentage of total cost for knowledge management program, initiative, or service allocated to other KM costs
