
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
Digital Transformation: Strategy to Tactics (Collection)
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Presentation Slides
Using Design Thinking to Strengthen CoP Leadership and Measurement
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Presentation Slides
Setting up a Community of Practice for Data Scientists
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Articles
Shaping Communities of Practice with Design Thinking at Catholic Relief Services
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Articles
People-Driven Communities of Practice at BBVA
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Collections
Overviews from APQC's 2018 Process and Performance Management Conference (Collection)
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Collections
Presentations from APQC's 2018 Process Performance Management Conference (Collection)
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Podcasts
Knowledge Management Expert Stan Garfield Talks About the Latest KM Trends (Podcast)
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Infographics
Eight Tools to Build More Effective Communities of Practice
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Webinars & Videos
Communities of Practice: A Decade of Evolution (Community Call)
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Collections
The Workspace of the Future: Process and Performance Management Spotlight (Collection)
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Data and Measures
How Accessible Is Information and Expertise?
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Articles
Collaboration in a Complex Environment
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Articles
Work Environment: Location and Schedule Flexibility
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Data and Measures
Next-Generation Communities of Practice Survey Summary Report for the Professional/Business Services Industry
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)