Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
3 Key Steps for Addressing Turnover
An organization’s turnover rate provides key insights into the health of its workforce and its approach to human capital management more broadly. But in order to be…
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Articles|
Average Tenure of FP&A Employees
In a competitive labor market, leading organizations stand out for their ability to retain finance employees longer than their peers. Based on data from our Planning and…
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Infographics|
Boosting New Employee Retention
Every organization is going to experience at least some voluntary turnover from new employees, and the reasons why it happens are not always within an organization’s control…
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Every organization is going to experience at least some voluntary turnover from new employees, and the reasons why it happens are not always within an organization’s control…
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Case Study|
Defense Finance and Accounting Service: Finance Talent Management in a Government Agency
The Defense Finance and Accounting Service (DFAS) is an agency of the United States Department of Defense (DOD) with headquarters in Indianapolis, Indiana. DFAS is…
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Voluntary termination (also called voluntary turnover) occurs when employees leave your organization of their own accord for any reason. While every organization should…
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Voluntary termination (also called voluntary turnover) occurs when employees leave your organization of their own accord for any reason. While every organization should…
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MSI Reproductive Choices (MSI) is an international nongovernmental organization (INGO) that provides reproductive healthcare including contraception, safe abortion services,…
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The North Dakota Department of Transportation (NDDOT) oversees a transportation system that includes about 8,518 miles of roadway and 4,858 bridges for the State of North…
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Alberta Blue Cross provides health benefits to more than 1.8 million Albertans through group, government, and individual insurance plans. Alberta Blue Cross is consistently…
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Infographics|
Percentage of Employees with Less than One Year of Tenure
The percentage of employees with less than one year of tenure is a measure that can help provide a current snapshot of your workforce as you work to strike an ideal ratio…
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Highly-trained, knowledgeable, and well-tenured staff are some of the most important assets a business can have. At the same time, leading organizations also recognize the…
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This infographic explains the reasons why knowledge workers want to boost their productivity and how a lack of productivity support from employers makes them more stressed,…
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Articles|
HR Customer Satisfaction: Survey Highlights
APQC surveyed employees, from across industries and organization sizes, about their experiences with and perceptions of HR at their current employers. This article presents…
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Infographics|
Average Tenure of FP&A Employees
In a competitive labor market, leading organizations stand out for their ability to retain finance employees longer than their peers. Based on data from our Planning and…