Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
3 Key Steps for Addressing Turnover
An organization’s turnover rate provides key insights into the health of its workforce and its approach to human capital management more broadly. But in order to be…
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Quality of hire is considered a key measure of recruiting process performance. Yet, due to its subjective nature, quality of hire is difficult to assess. This article answers…
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Tools & Templates|
Video Interview Checklist for Employers
Today's recruiting and hiring dynamics require organizations to be more agile in how they interview job candidates which includes using newer techniques like video interviews…
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Data and Measures|
Talent Acquisition Key Benchmarks: Industrial Products Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the industrial…
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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Data and Measures|
Talent Acquisition Key Benchmarks: Insurance Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the insurance…
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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Data and Measures|
Talent Acquisition Key Benchmarks: Distribution/Transportation Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the distribution…
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Data and Measures|
Talent Acquisition Key Benchmarks: Electronics Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the distribution…
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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Collections|
Human Capital Management Key Benchmarks: Cross-Industry
Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection present key HCM metrics by process. The collection includes metrics related to…
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Collections|
Talent Acquisition Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection highlight important measures and median metric values for the Source, recruit, and…
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Data and Measures|
Talent Acquisition Key Benchmarks: Media and Entertainment Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the media and…
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Tools & Templates|
Interactive Talent Acquisition Tune-up Diagnostic
Prepared using data from APQC’s Open Standards Benchmarking Talent Optimization survey, this interactive diagnostic in Excel can help you compare your recruiting process…
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Data and Measures|
Talent Acquisition Key Benchmarks: Cross-Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values for the process group…