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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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Measure Spotlight Results

(1 - 5 of 3863 Results)

Personnel cost to perform the HR function as a percentage of total HR function cost

Number of business entity employees per FTE in HR administration

Number of business entity employees per FTE in learning administration

Number of business entity employees per FTE that performs payroll administration activities

Number of business entity employees per FTE that performs the process group "redeploy and retire employees"
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Man holding cloud with arrows pointing to different process arrows