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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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Measure Spotlight Results

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Cycle time in calendar days (including weekends) from identification of change in risk until changes to risk management policies and procedures are completed and ready for deployment/communication/implementation by the business entity

Cycle time in calendar days (including weekends) from the identification of a control violation until the violation is reported/communicated to the control or process owner

Cycle time in days from reporting of a control violation until investigation is completed and remediation steps/control changes are developed

Cycle time in business days to process the payroll

Cycle time in days from receipt of invoice until approved and scheduled for payment
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