Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Infographics
What Makes Tata Steel Excellent at KM?
-
Articles
Communities of Practice: Advice from KM Leaders
-
Case Study
Excellence in Knowledge Management at Tata Steel
-
Articles
Making the Case for KM to STEM Workers and Leaders
-
Process Classification Framework
APQC Process Classification Framework (PCF) - Corrosion - PDF Version 1.1.1
-
Data and Measures
Promoting KM and Making It Stick in the Industrial Products Industry
-
Reports & White Papers
Operational KPI Benchmarking: Survey Summary
-
Data and Measures
Operational KPI Benchmarking: Manufacturing and Services Sector Comparative Analysis
-
Collections
Knowledge Management Profiles by Industry
-
Collections
Knowledge Management Profiles by Industry: Industrial Products and Manufacturing
-
Collections
Knowledge Management Maturity Industry Reports
-
Data and Measures
Knowledge Management Maturity Industry Report: Industrial Products
-
Collections
Talent Optimization: Change Management, Process, and Technology Maturity
-
Collections
APQC Industry Insights
Featured Resources
Staff Selections
-
Collections
End-to-End Process Maps and Measures
-
Articles
Cycle Time in Business Days to Process the Payroll
-
Case Study
How Lincoln Financial Grew Engagement in a Pandemic
-
Case Study
Leveraging Deep Knowledge Transfer at APQC
-
Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
