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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Process Classification Framework
APQC Process Classification Framework (PCF) - Corrosion - PDF Version 1.1.1
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Reports & White Papers
Operational KPI Benchmarking: Survey Summary
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Data and Measures
Operational KPI Benchmarking: Manufacturing and Services Sector Comparative Analysis
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Articles
Integrate Supplier Metrics into Scorecards
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Case Study
Improving Supplier Relationship Management Through Corporate Responsibility: Intel Case Study
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Articles
How Intel Changed a Culture Uncomfortable with Sharing
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Presentation Slides
How to Build a KM Program in a Culture Uncomfortable with Sharing
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Data and Measures
Workspace Trends in the Computers and Electronics Industries
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Collections
Supply Chain Management Blueprints for Success Reports
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Articles
The Finance Organization: Goals and Missions Statements
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Collections
Knowledge Management Maturity Industry Reports
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Data and Measures
Knowledge Management Maturity Industry Report: Manufacturing and Technology
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Articles
The Value of Supplier Category Management
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Collections
Blueprint for Success: Manufacturing
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Articles
Blueprint for Success: Manufacturing - Overview
Featured Resources
Staff Selections
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Reports & White Papers
2020 Process & Performance Management Priorities & Challenges Survey Report
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Articles
Data Visualization in Accounting
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Articles
Engagement & The Employee Experience: Survey Highlights
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Articles
Prioritize KM Roles in the Business Over Expanding the KM Core Team
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Articles
Enhancing Employee Engagement in the Digital Workplace
