
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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MOXA is a leading serial devices manufacturer and one of the top three industrial communication devices manufacturers. This case study, provided courtesy of APQC member PwC…
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The global microchip shortage is driving production delays across industries and around the world. But semiconductor manufacturers can’t just “go make more.” In this podcast,…
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Collections|
Supply Chain Management Blueprints for Success Reports
This collection features content from the following APQC's Blueprint for Success reports in supply chain planning, procurement, manufacturing, and logistics.
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Reports & White Papers|
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
This white paper explains how STEM fields track knowledge acquisition and application and how knowledge management (KM) programs can align with this measurement approach to…
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Knowledge management (KM) has a natural affinity with science, technology, engineering, and math (STEM) disciplines. However, STEM workers themselves may not know what KM is,…
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Reports & White Papers|
Operational KPI Benchmarking: Survey Summary
In August of 2018, APQC conducted a survey on operational KPIs to collate data on how organizations are faring in terms of KPI management. APQC focused on multiple industries…
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Data and Measures|
Operational KPI Benchmarking: Manufacturing and Services Sector Comparative Analysis
In August of 2018, APQC conducted a survey on operational KPIs to collate data on how organizations are faring in terms of KPI management. APQC focused on multiple industries…
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Case Study|
Improving Supplier Relationship Management Through Corporate Responsibility: Intel Case Study
Supply chain success is inherently related to how well organizations create, manage, and monitor relationships. Intel has found its corporate responsibility programs have…
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This collection is part of an APQC series highlighting notable knowledge management (KM) programs by industry. The following profiles on industrial products and manufacturing…
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Last year, Intel Finance didn't have a centralized place to share data or get work done. Employees had to look through many websites and talk to many people to find out if…
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Presentation Slides|
How to Build a KM Program in a Culture Uncomfortable with Sharing
Last year, Intel Finance didn't have a centralized place to share data or get work done. Employees had to look through many websites and talk to many people to find out if…
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Data and Measures|
Workspace Trends in the Computers and Electronics Industries
In 2016, APQC conducted an "Envisioning the Workspace of the Future" survey to gain insight into the modern work experience — everything from innovative office design and…
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Strategic Planning Reports
A collection of APQC's best practice reports on strategic planning and related topics.
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Collections|
Knowledge Management Maturity Industry Reports
APQC's KM Capability Assessment Tool measures an organization's level of KM maturity across various aspects of strategy, people, process, and technology. The reports in this…
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Data and Measures|
Knowledge Management Maturity Industry Report: Manufacturing and Technology
APQC's KM Capability Assessment Tool measures an organization's level of KM maturity across various aspects of strategy, people, process, and technology. This report compares…