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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Supply Chain Management Blueprints for Success Reports
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Articles
Making the Case for KM to STEM Workers and Leaders
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Reports & White Papers
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
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Reports & White Papers
Operational KPI Benchmarking: Survey Summary
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Data and Measures
Operational KPI Benchmarking: Manufacturing and Services Sector Comparative Analysis
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Case Study
Improving Supplier Relationship Management Through Corporate Responsibility: Intel Case Study
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Collections
Knowledge Management Profiles by Industry: Industrial Products and Manufacturing
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Articles
How Intel Changed a Culture Uncomfortable with Sharing
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Presentation Slides
How to Build a KM Program in a Culture Uncomfortable with Sharing
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Data and Measures
Workspace Trends in the Computers and Electronics Industries
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Collections
Strategic Planning Reports
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Articles
The Finance Organization: Goals and Missions Statements
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Data and Measures
Knowledge Management Maturity Industry Report: Manufacturing and Technology
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Collections
Knowledge Management Maturity Industry Reports
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Collections
Talent Optimization: Change Management, Process, and Technology Maturity
Featured Resources
Staff Selections
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Infographics
Benefits of O2C End-to-End Process Management
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Case Study
Elevating the Candidate Experience at Mercy Hospital Systems
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Case Study
Excellence in Knowledge Management at Capital Group - American Funds Service Group
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Reports & White Papers
Sourcing and Procurement Blueprint for Success
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Webinars & Videos
Tools for Re-Engineering Your Processes
