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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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Measure Spotlight Results

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Personnel cost to perform the process "perform planning/budgeting/forecasting" per $1,000 revenue

Personnel cost to perform the processes "perform cost accounting and control" and "perform cost management" per $1,000 revenue

Total cost to perform the process "evaluate and manage financial performance" per process FTE

Total cost to perform the process "evaluate and manage financial performance" per $1,000 revenue

Total cost to perform the processes "perform cost accounting and control" and "perform cost management" per $1,000 revenue
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