Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Evolution of Benchmarking 2022: Manufacturing Industry
Today, benchmarking remains one of the most popular management tools. But even great management tools like benchmarking cannot stand still and need to look towards the future…
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Data and Measures|
Understanding Sustainability Programs: Manufacturing Sector
Environment is touted as the next big disruptor organizations should prepare for. In October 2021, APQC conducted a survey to understand the scope of sustainability in…
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Data and Measures|
2021 PPM Priorities and Challenges: Manufacturing Sector
This manufacturing sector specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management,…
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Data and Measures|
Supply Chain Analytics in the Manufacturing Industry
This manufacturing industry report shows the results from APQC's 2019 research into analytics and how it is used in various parts of the supply chain, how the efforts are…
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Data and Measures|
Promoting KM and Making It Stick in the Industrial Products Industry
In 2018, APQC surveyed 374 knowledge management leaders about the engagement challenges they face and how they handle communications, training, rewards, integration, and…
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Reports & White Papers|
Operational KPI Benchmarking: Survey Summary
In August of 2018, APQC conducted a survey on operational KPIs to collate data on how organizations are faring in terms of KPI management. APQC focused on multiple industries…
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Data and Measures|
Operational KPI Benchmarking: Manufacturing and Services Sector Comparative Analysis
In August of 2018, APQC conducted a survey on operational KPIs to collate data on how organizations are faring in terms of KPI management. APQC focused on multiple industries…
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This collection is part of an APQC series highlighting notable knowledge management (KM) programs by industry. The following profiles on industrial products and manufacturing…
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Data and Measures|
Sales Order Processing Automation: Manufacturing Industry Spotlight
APQC recently conducted research to study the impacts of automation in sales order processing for high transaction environments. This survey summary report highights the cost…
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Collections|
Strategic Planning Reports
A collection of APQC's best practice reports on strategic planning and related topics.
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Organizations have shifted focus from minimizing talent's costs towards maximizing talent's potential. They are transforming HR and HCM to drive business growth. Making this…
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This collection contains the best practices report, study overview, and case studies from APQC's World-Class Leadership: Identifying, Assessing, and Developing High…
Measure Spotlight Results
(1 - 5 of 3771 Results)Cycle time in calendar days (including weekends) from identification of change in risk until changes to risk management policies and procedures are completed and ready for deployment/communication/implementation by the business entity
Cycle time in calendar days (including weekends) from the identification of a control violation until the violation is reported/communicated to the control or process owner
Cycle time in days from reporting of a control violation until investigation is completed and remediation steps/control changes are developed
Cycle time in business days to process the payroll
Cycle time in days from receipt of invoice until approved and scheduled for payment
