Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Data and Measures|
Order-to-Cash: Managing for Success in Disruptive Times in the Pharmaceutical Industry
APQC and DSCI conducted a survey in the fall of 2021 to learn how organizations are handling the order-to-cash (O2C) process in terms of governing, measuring, automating, and…
-
Data and Measures|
AI in the Finance Function Survey Report: Pharmaceutical Industry
In 2020-21, APQC conducted a survey to explore the use of AI in the finance function. This report explores trends in AI and its applications in pharmaceutical finance…
-
Data and Measures|
Procurement Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking in procurement, this table highlights procurement benchmarks for organizations in the pharmaceutical industry. …
-
Collections|
Accounts Payable Key Benchmarks
Prepared using data from APQC's Open Standards Benchmarking in accounts payable and expense reimbursement, this table highlights financial management key performance…
-
Data and Measures|
Accounts Payable Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking in accounts payable, this table highlights financial management key performance indicator (KPI) benchmarks for…
-
Data and Measures|
HR Function Key Benchmarks: Pharmaceutical Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes in the…
-
Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
-
Data and Measures|
Knowledge Management Trends Survey Report: Healthcare and Pharmaceutical Industries
In late summer 2021, APQC surveyed more than 350 knowledge management experts and practitioners about their view of KM’s current state and what they think the future holds…
-
Data and Measures|
Procure-to-Pay: Structure and Automation Report: Pharmaceutical Industry
In response to increasing global interest in end-to-end processes, APQC undertook this research in 2021 to get some insights into how organizations are managing their procure…
-
Collections|
Supply Chain Planning Key Benchmarks
With metric data from APQC’s Open Standards Benchmarking in supply chain planning, this collection highlights articles with supply chain planning benchmarks for organizations…
-
Data and Measures|
Supply Chain Planning Key Benchmarks: Pharmaceutical Industry
Prepared using APQC’s Open Standards Benchmarking® in Supply Chain Planning, this document highlights key performance indicators (KPIs) and median metric values (e.g., the…
-
Data and Measures|
HR Shared Services Key Benchmarks: Pharmaceutical Industry
Prepared using APQC's Open Standards Benchmarking® portal, this document contains key metrics for HR Shared Services Organizations (SSO) in the pharmaceutical industry…
-
Data and Measures|
Internal Controls Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking in internal controls, this table highlights financial management internal controls key benchmarks for all…
-
Collections|
Internal Controls Key Benchmarks
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Manage Internal Controls”…
-
Collections|
Finance Analytics Maturity
The topic of finance analytics has again risen to prominence as finance functions are continuing to mature their analytical capabilities across processes, from credit and…
Measure Spotlight Results
(1 - 5 of 3678 Results)Number of IT FTEs that perform the process group "deliver and support information technology services" per $1 billion revenue
Number of IT FTEs that perform the process group "deploy information technology solutions" per $1 billion revenue
Number of IT FTEs that perform the process group "develop and maintain information technology solutions" per $1 billion revenue
Number of IT FTEs that perform the process group "develop and manage IT customer relationships" per $1 billion revenue
Number of FTEs that perform IT processes per $1 billion revenue
