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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Key Procurement Benchmarks at a Glance: Services Industry
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Data and Measures
Key IT Application Development and Maintenance Benchmarks at a Glance: Services Industry
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Data and Measures
Key IT Benchmarks at a Glance: Services Industry
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Reports & White Papers
Trends in Data Analytics Survey Summary: Manufacturing Sector vs. Services Sector
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Data and Measures
2019 Knowledge Management Priorities in the Services Industry
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Presentation Slides
Using a Two-Tier Knowledge Management Structure
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Articles
How Mayer Brown LLP Benefits from a Federated KM Structure
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Data and Measures
Preparing for the Next Level of Financial Planning and Analysis: Services Industry Spotlight
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Data and Measures
Key Product Development Benchmarks at a Glance: Services Industry
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Data and Measures
HR Shared Services Organizations: Services Industry Survey Summary Report
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Data and Measures
Key Accounts Payable Benchmarks at a Glance: Services Industry
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Reports & White Papers
2019 Financial Management Priorities and Challenges: Services Industry Spotlight
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Data and Measures
FM Shared Services Key Benchmarks: Services Industry
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Data and Measures
Talent Acquisition Practices: Services Industry Spotlight
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Data and Measures
Key Finance Organization Benchmarks at a Glance: Services Industry
Featured Resources
Staff Selections
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis (White Paper)
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
