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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Talent Acquisition Key Benchmarks
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Data and Measures
Fixed Assets Accounting Practices Report: Services Industry
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Data and Measures
HCM Strategy Key Benchmarks: Services Industry
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Data and Measures
Procurement Key Benchmarks: Services Industry
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Collections
Key FM Benchmarks at a Glance: Services Industry
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Data and Measures
Planning and Management Accounting Key Benchmarks: Services Industry
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Data and Measures
Procurement Practices Report: Services Industry
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Data and Measures
Treasury Operations: Services Industry Practices Spotlight Report
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Data and Measures
Innovation in the Face of Disruption: Services Industry Report
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Data and Measures
Finance Analytics: Building High-performance Structure, Tools, and Teams Services Industry Spotlight
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Data and Measures
Supplier Risk Management Practices Report: Services Industry
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Data and Measures
Key Tax and Treasury Benchmarks: Services industry
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Reports & White Papers
Reward and Retention Practices Report: Services Industry
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Data and Measures
Key Finance Organization Benchmarks: Services Industry
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Data and Measures
Leading Practices for Financial and Managerial Reporting: Services Industry
Featured Resources
Staff Selections
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Reports & White Papers
Optimizing the End-to-End Order-to-Cash Process
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Articles
Benchmarking Fundamentals
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Articles
What is Social Learning?
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Articles
Uncollectable Balances as a Percentage of Revenue
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Infographics
Content and Collaboration in Microsoft 365
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Collections
Understanding Procurement Benchmarks and Best Practices
