Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
IT Organization Performance Practices Report: Media & Entertainment Industry
This report summarizes practices in the Media & Entertainment Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC…
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Data and Measures|
Understanding Sustainability Programs: Services Sector
Environment is touted as the next big disruptor organizations should prepare for. In October 2021, APQC conducted a survey to understand the scope of sustainability in…
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Data and Measures|
Talent Development Practices: Services Industry Report
This report explores practices used by organizations that completed APQC’s Open Standards Benchmarking® Talent Development Survey in 2021. Topics include talent strategy, buy…
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Data and Measures|
2021 PPM Priorities and Challenges: Services Sector
This services sector specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management, organizational…
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Data and Measures|
2021 PPM Priorities and Challenges: Services Industry
This services industry specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management,…
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The nature of finance work is rapidly changing. As automation and other advanced technologies reduce the need for humans to complete some finance tasks, other factors—such as…
Measure Spotlight Results
(1 - 5 of 3351 Results)Personnel cost to perform the process "perform planning/budgeting/forecasting" per $1,000 revenue
Personnel cost to perform the processes "perform cost accounting and control" and "perform cost management" per $1,000 revenue
Total cost to perform the process "evaluate and manage financial performance" per process FTE
Total cost to perform the process "evaluate and manage financial performance" per $1,000 revenue
Total cost to perform the processes "perform cost accounting and control" and "perform cost management" per $1,000 revenue
