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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Virtual Collaboration in the Software Industry
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Presentation Slides
Why Knowledge-Centric Organizations Need Enterprise Search to Thrive
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Webinars & Videos
Why Knowledge-Centric Organizations Need Enterprise Search to Thrive
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Presentation Slides
Using AI to Identify Skill Gaps and Surface Hidden Expertise
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Webinars & Videos
Using AI to Identify Skill Gaps and Surface Hidden Expertise
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Articles
Engaging Customers in Knowledge Management at CyberArk
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Webinars & Videos
Connect the Virtual Workplace Using Intelligent Search
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Presentation Slides
Connect the Virtual Workplace Using Intelligent Search
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Collections
KM Conversations: KM for a Smarter, More Automated World
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Articles
Applying a KM Recommendation Engine at Cognizant
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Collections
KM Conversations: Engaging Employees in Virtual Collaboration
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Webinars & Videos
Embedding Intelligence in KM: Cognizant Technology Solutions
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Presentation Slides
Embedding Intelligence in KM: Cognizant Technology Solutions
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Webinars & Videos
Managing KM Change Amidst Failure and Chaos
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Presentation Slides
Managing KM Change Amidst Failure and Chaos
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
