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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
HR Customer Satisfaction Survey Report: Retail and Wholesale
APQC surveyed employees, from across industries and organization sizes, about their experiences with and perceptions of HR at their current employers. In this survey report,…
Measure Spotlight Results
(1 - 5 of 29 Results)Total cost to perform the process "manage employee performance" per business entity employee
Total cost to perform the process "manage employee performance" per $1,000 revenue
Total cost to perform the process "manage employee performance" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"
Total cost to perform the process "manage employee performance" per business entity FTE
Overhead and other cost to perform the process "manage employee relations" as a percentage of total process cost
