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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
Enterprise Content and Collaboration in the Cloud
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Webinars & Videos
Using AI to Identify Skill Gaps and Surface Hidden Expertise
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Webinars & Videos
Connect the Virtual Workplace Using Intelligent Search
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Presentation Slides
Connect the Virtual Workplace Using Intelligent Search
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Collections
KM Conversations: KM for a Smarter, More Automated World
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Articles
Applying a KM Recommendation Engine at Cognizant
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Articles
A Focused KM Strategy for Search and Metrics Combats Chaos at Ruckus Networks
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Webinars & Videos
Embedding Intelligence in KM: Cognizant Technology Solutions
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Presentation Slides
Embedding Intelligence in KM: Cognizant Technology Solutions
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Webinars & Videos
Managing KM Change Amidst Failure and Chaos
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Presentation Slides
Managing KM Change Amidst Failure and Chaos
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Data and Measures
Enterprise Content and Collaboration in the Cloud: Retail and Wholesale Industry
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Webinars & Videos
Infosys’ Digital Ecosystem for Knowledge Reuse and Automation (Community Call)
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Presentation Slides
Infosys’ Digital Ecosystem for Knowledge Reuse and Automation
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Articles
Smart Recommendation Systems: Emerging Technologies for Knowledge Management
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
