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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Reverse Engineering a Successful Knowledge Management Strategy at Shopify
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Data and Measures
Knowledge Management Maturity Industry Report: Manufacturing and Technology
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Presentation Slides
How "Upskilling" Employees and Customers via Search Drives the Bottom Line
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Articles
How Tokyo Electron America and Deltek Leverage Search Technology to Drive the Bottom Line
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Presentation Slides
The Intersection of Content Delivery, Expertise Location, and Social Collaboration
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Articles
APQC Explores the Intersection of Content, Expertise Location, and Social Collaboration
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Collections
2015 Knowledge Management Priorities by Industry
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Data and Measures
2015 Knowledge Management Priorities in the Computer and Electronics Industry Group
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
