
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
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Articles
Making the Case for KM to STEM Workers and Leaders
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Data and Measures
Key Logistics Benchmarks: Food and Beverage Manufacturers Industry
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Data and Measures
Key Logistics Benchmarks: Industrial Products Industry
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Data and Measures
Supply Chain Analytics in the Manufacturing Industry
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Presentation Slides
Value Pursuit Utilizing Enterprise Process Optimization and Standardization
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Presentation Slides
Enhancing Business Value Through Project Training & Mentoring
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Articles
Building an Operational Process Model at Raytheon
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Articles
Project Mentoring for Business Success at Northrop Grumman
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Reports & White Papers
Operational KPI Benchmarking: Survey Summary
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Data and Measures
Operational KPI Benchmarking: Manufacturing and Services Sector Comparative Analysis
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Case Study
Building a Best-in-Class Finance Function: Cintas Corp.
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Collections
Knowledge Management Profiles by Industry: Industrial Products and Manufacturing
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Data and Measures
Sales Order Processing Automation: Manufacturing Industry Spotlight
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Data and Measures
Workspace Trends in the Consumer Products and Retail Industries
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration