Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles
Training and Development—Program Essentials
-
Data and Measures
Promoting KM and Making It Stick in the Industrial Products Industry
-
Process Classification Framework
APQC Process Classification Framework (PCF) - Corrosion - PDF Version 1.1.1
-
Articles
Innovations in Onboarding
-
Reports & White Papers
Operational KPI Benchmarking: Survey Summary
-
Data and Measures
Operational KPI Benchmarking: Manufacturing and Services Sector Comparative Analysis
-
Data and Measures
Key Accounts Receivable Benchmarks at a Glance: Retail and Wholesale Industry
-
Articles
Communicating the Results of Knowledge Mapping
-
Tools & Templates
Knowledge Mapping Workflows
-
Articles
How to Engage Business Stakeholders in Knowledge Mapping
-
Articles
How Knowledge Mapping Solves Business Problems
-
Articles
How Knowledge Mapping Drives Knowledge Transfer
-
Articles
Analyzing Knowledge Risks and Gaps
-
Presentation Slides
Knowledge Mapping in Action (Slides)
-
Webinars & Videos
Knowledge Mapping in Action (Community Call)
Featured Resources
Staff Selections
-
Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
-
Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
-
Reports & White Papers
Upping Your Change Engagement Game
-
Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
-
Articles
Better Together: Forming KM Partnerships and Alliances
-
Articles
How Finance Teams Improve Their Focus on FP&A
-
Reports & White Papers
Supply Chain Analytics Survey Report
-
Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
