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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
2019 Knowledge Management Priorities in the Nonprofit & Research Sectors
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Articles
Changing Culture and Driving Engagement with the Community Roundtable
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Presentation Slides
The Language of Engagement
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Case Study
How MSA the Safety Company Connects KM to Its Mission: Saving Customers' Lives
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Articles
Community of Practice Analytics
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Articles
Four Proven Strategies to Evaluate Communities of Practice
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Articles
Provide Training and Guidance for Community of Practice Roles
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Articles
Blogging to Deliver More Than Hits at MITRE
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Presentation Slides
Blogging to Deliver More Than Hits
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Data and Measures
Next-Generation Communities of Practice Survey Summary Report for the Education/Nonprofit Industry
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Collections
Workplace Mentoring for Technical and Nontechnical Audiences
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Articles
Mentoring as a Catalyst for Knowledge Transfer and Network Building: Research from APQC
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Case Study
The University of Texas MD Anderson Cancer Center - Technical Mentoring Case Study
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
