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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
Excellence in Knowledge Management 2020
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Infographics
What Makes Deloitte Excellent at KM?
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Infographics
What Makes Mercer Excellent at KM?
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Case Study
Excellence in Knowledge Management at Deloitte
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Infographics
What Makes Infosys Excellent at KM?
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Infographics
What Makes Cognizant Excellent at KM?
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Case Study
Excellence in Knowledge Management at Infosys
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Infographics
What Makes Arup Excellent at KM?
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Infographics
What Makes SNC-Lavalin Excellent at KM?
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Case Study
Excellence in Knowledge Management at Cognizant
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Case Study
Excellence in Knowledge Management at Mercer
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Case Study
Excellence in Knowledge Management at Arup
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Case Study
Excellence in Knowledge Management at SNC-Lavalin
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Articles
Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
