Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Customer Credit and Invoicing Key Benchmarks: Services Industry
Prepared using data from APQC’s Open Standards Benchmarking in customer invoicing and credit, this table highlights financial management customer invoicing and credit key…
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Data and Measures|
Customer Credit and Invoicing Key Benchmarks: Telecommunications Industry
Prepared using data from APQC’s Open Standards Benchmarking in customer invoicing and credit, this table highlights financial management customer invoicing and credit key…
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Data and Measures|
Planning and Management Accounting Key Benchmarks: Telecommunication Industry
Prepared using data from APQC's Open Standards Benchmarking® in planning and management accounting, this table highlights planning and management accounting key performance…
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Data and Measures|
Accounts Payable Practices Report: Services Industry
APQC conducts ongoing survey research on accounts payable and expense reimbursement performance to help organizations assess the structure, performance, and practice of their…
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Data and Measures|
Accounts Payable Practices Report: Telecommunications Industry
APQC conducts ongoing survey research on accounts payable and expense reimbursement performance to help organizations assess the structure, performance, and practice of their…
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Articles|
Data Visualization in Accounting
This article shares insights from Danielle Supkis Cheek, a lecturer at Rice University and director in the entrepreneurial advisory services group for the accounting…
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Data and Measures|
Leading Practices for Financial and Managerial Reporting: Services Industry
APQC conducted a survey to help understand leading practices for effective and compelling financial and managerial reporting and how finance functions are leveraging data…
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This article summarizes reflections from Nevine White (VP Accounting, Hargray Communications Group) and John Merriman (VP Finance, Copper Mountain Resort) from their journey…
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Case Study|
Preparing for the Next Level of Financial Planning and Analysis: Abt Associates Inc. Case Study
Drawing from an interview conducted with Mike Powers, senior manager of treasury and risk, this case study presents an overview of Abt Associates' key FP&A processes,…
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In March 2019 APQC spoke with Mike Powers, senior manager of treasury and risk at Abt Associates, Inc. Powers shared insights about the critical role of FP&A in the…
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In March 2019 APQC interviewed Nevine White, executive-in-residence at Live Future Ready and the Beyond Budgeting Round Table, North America. Drawing from her far-reaching FP…
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Articles|
Building the Future of FP&A on a Strong Foundation: SME Insights from Peloton Consulting Group
In March 2019, APQC interviewed Philip Peck, VP of finance transformation and advisory services at Peloton Consulting Group. As an expert with over 30 years of experience in…
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Case Study|
Training and Developing Finance Talent at Verizon
In March of 2019, Dawn M. Sieh, Ph.D., finance talent development manager at Verizon, participated as a guest speaker on APQC's financial management webinar in which she…
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Data and Measures|
Preparing for the Next Level of Financial Planning and Analysis: Telecommunications Industry Spotlight
APQC and the Association for Financial Professionals (AFP) conducted a survey to understand where Financial Planning & Analysis (FP&A) stands regarding current tools,…
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Data and Measures|
Preparing for the Next Level of Financial Planning and Analysis: Services Industry Spotlight
APQC and the Association for Financial Professionals (AFP) conducted a survey to understand where Financial Planning & Analysis (FP&A) stands regarding current tools,…