Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Presentation Slides
The People Factor - Developing Competitive Advantage Through Sharing
-
Articles
Leveraging Expert Leaders to Enable People-Focused KM at Arup
-
Data and Measures
KM Benchmarks and Metrics: Services Industry Report
-
Case Study
Knowledge Management at Wipro
-
Articles
Maintain Strong Accountability for Content Review, and Don't Hesitate to Dispense with Materials of Questionable Value
-
Articles
Create Specific Roles or Processes to Identify Content Gaps
-
Articles
Clearly Distribute Accountability Between Those Who Own Content-Related Processes and Systems and Those Who Own the Actual Content
Featured Resources
Staff Selections
-
Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
-
Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
-
Reports & White Papers
Upping Your Change Engagement Game
-
Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
-
Articles
Better Together: Forming KM Partnerships and Alliances
-
Articles
How Finance Teams Improve Their Focus on FP&A
-
Reports & White Papers
Supply Chain Analytics Survey Report
-
Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
