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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Making the Case for KM to STEM Workers and Leaders
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Reports & White Papers
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
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Data and Measures
Key Logistics Benchmarks: Food and Beverage Manufacturers Industry
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Data and Measures
Supply Chain Analytics in the Manufacturing Industry
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Data and Measures
Promoting KM and Making It Stick in the Petroleum and Chemical Industries
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Process Classification Framework
APQC Process Classification Framework (PCF) - Corrosion - PDF Version 1.1.1
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Articles
Align the Knowledge Strategy to the Organization’s Strategic Framework and Business Objectives
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Reports & White Papers
Operational KPI Benchmarking: Survey Summary
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Data and Measures
Operational KPI Benchmarking: Manufacturing and Services Sector Comparative Analysis
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Data and Measures
KM Benchmarks and Metrics: Petro-Chemical Industry Report
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Tools & Templates
Knowledge Mapping Workflows
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Collections
Knowledge Mapping in Action
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Articles
Analyzing Knowledge Risks and Gaps
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Articles
How Knowledge Mapping Drives Knowledge Transfer
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Articles
How to Engage Business Stakeholders in Knowledge Mapping
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
