
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Data and Measures
2019 Knowledge Management Priorities in the Healthcare & Pharmaceutical Industries
-
Articles
Analyzing Knowledge Risks and Gaps
-
Presentation Slides
Knowledge Mapping in Action (Slides)
-
Webinars & Videos
Knowledge Mapping in Action (Community Call)
-
Articles
Knowledge Mapping in Action (Executive Summary)
-
Reports & White Papers
Knowledge Mapping in Action (Best Practices Report)
-
Articles
Learning Lessons Through After-Action Reviews at Merck
-
Presentation Slides
Building Learning and Continuous Improvement into Everyday Work (Slides)
-
Presentation Slides
Leveraging SharePoint for Engaging and Cost Effective KM Tools
-
Articles
Leveraging SharePoint for Engaging and Cost Effective KM Tools at Pfizer
-
Data and Measures
Knowledge Management Maturity Industry Report: Pharmaceutical
-
Articles
The Role of Knowledge Management in Merck's Journey to World Class Supply
-
Presentation Slides
KM in Merck Manufacturing: Enabling World Class Supply
Featured Resources
Staff Selections
-
Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
-
Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
-
Reports & White Papers
Upping Your Change Engagement Game
-
Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
-
Articles
Better Together: Forming KM Partnerships and Alliances
-
Articles
How Finance Teams Improve Their Focus on FP&A
-
Reports & White Papers
Supply Chain Analytics Survey Report
-
Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)