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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Learning Lessons Through After-Action Reviews at Merck
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Presentation Slides
Building Learning and Continuous Improvement into Everyday Work
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Tools & Templates
Example Lessons Learned Submission Forms
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Tools & Templates
Approaches to Manage Project Knowledge
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Articles
Lessons Learned Help Project Teams See Successes and Failures
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Articles
Three Success Factors for Sharing Project Knowledge
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Articles
Elevating Critical Knowledge Throughout an Organization
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Articles
Managing Project Knowledge (Study Overview)
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Reports & White Papers
Managing Project Knowledge
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Case Study
Managing Project Knowledge at Faithful+Gould Ltd
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
