
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Collections
KM Conversations: Engaging Employees in Virtual Collaboration
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Articles
Developing Personal Knowledge Management Skills at TechnipFMC
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Articles
How Schlumberger Took Communities of Practice to the Next Level
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Presentation Slides
Integrating Enterprise Social Tools and Communities of Practice
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Articles
Engaging a Global Workforce in Communities of Practice
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Articles
Communities of Practice Need Defined Roles and Responsibilities
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Articles
Connecting People Through Communities
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Articles
Five Classic Engagement Tactics for Communities of Practice
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Articles
Formal and Informal Ways to Recognize Community Contributions
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Articles
Four Proven Strategies to Evaluate Communities of Practice
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Articles
Provide Training and Guidance for Community of Practice Roles
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Articles
Social Media Marketing for Communities of Practice
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Articles
Audience Segmentation and Targeted Marketing for Communities of Practice
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021