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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Using Design Thinking to Strengthen CoP Leadership and Measurement
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Presentation Slides
The Language of Engagement
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Articles
Shaping Communities of Practice with Design Thinking at Catholic Relief Services
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Articles
Changing Culture and Driving Engagement with the Community Roundtable
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Case Study
Enabling Global Knowledge Sharing at World Vision International
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Case Study
How MSA the Safety Company Connects KM to Its Mission: Saving Customers' Lives
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Articles
World Vision International Expands Its Communities to Include External Experts
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Articles
Engaging a Global Workforce in Communities of Practice
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Articles
Community of Practice Analytics
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Articles
Audience Segmentation and Targeted Marketing for Communities of Practice
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Articles
Provide Training and Guidance for Community of Practice Roles
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Articles
Four Proven Strategies to Evaluate Communities of Practice
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Articles
Five Classic Engagement Tactics for Communities of Practice
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Articles
Balance Virtual and Face-to-Face Interaction in Communities of Practice
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Articles
Reasons to Actively Manage Your Community of Practice Portfolio
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
