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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
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Articles
Making the Case for KM to STEM Workers and Leaders
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Data and Measures
Promoting KM and Making It Stick in the Industrial Products Industry
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Collections
Putting Knowledge in the Flow of Work
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Articles
How Bechtel Promotes KM Using Change Management
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Presentation Slides
Changing Behaviors and Normalizing KM Across Your Organization
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Case Study
Knowledge Mapping in Action: Bechtel
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Collections
Knowledge Management Profiles by Industry
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Collections
Knowledge Management Profiles by Industry: Industrial Products and Manufacturing
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Data and Measures
Workspace Trends in the Consumer Products and Retail Industries
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Collections
Workplace Mentoring for Technical and Nontechnical Audiences
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Infographics
6 Steps to Mentoring Success
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Articles
Measuring the Health of a Mentoring Program
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Articles
Find a Way to Gauge the Value of Mentoring
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Articles
Define a Broad Vision of Success for Mentoring Programs
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
