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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Workplace Mentoring for Technical and Nontechnical Audiences
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Articles
How ExxonMobil Uses Cognitive Interviews for Global Competency Development
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Presentation Slides
Transforming Cognitive Interview Learnings into Global Competency Development
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Articles
Mentoring as a Catalyst for Knowledge Transfer and Network Building: Research from APQC
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Articles
Classic Knowledge Transfer Approaches: Mentoring, Apprenticeship, and Partnerships with In-House Training
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Case Study
Praxair Inc. - Technical Mentoring Case Study
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
