Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Data and Measures|
Controls: IT Information Governance Practices Report - Services Industry
APQC regularly conducts survey research to help organizations evaluate their IT functions, practices, and performance compared to peers in various industries. This survey…
-
Data and Measures|
Strategy and Culture: IT Information Governance Practices Report - Services Industry
APQC regularly conducts survey research to help organizations evaluate their IT functions, practices, and performance compared to peers in various industries. This survey…
-
Data and Measures|
Security and Regulatory Compliance: IT Information Governance Practices Report - Services Industry
APQC regularly conducts survey research to help organizations evaluate their IT functions, practices, and performance compared to peers in various industries. This survey…
-
Data and Measures|
IT Information Governance Practices Report: Services Industry
APQC regularly conducts survey research to help organizations evaluate their IT functions, practices, and performance compared to peers in various industries. This survey…
-
Data and Measures|
AI: IT Information Governance Practices Report - Services Industry
APQC regularly conducts survey research to help organizations evaluate their IT functions, practices, and performance compared to peers in various industries. This survey…
-
Data and Measures|
Technology Strategy and Decision Making in Supply Chain: Industrial Products Industry
As part of ongoing research in supply chain, APQC gathered information on the latest technology strategy and decision-making trends across different areas in supply chain…
-
Data and Measures|
Accounts Payable Practices Report: Services Industry
APQC conducts ongoing survey research on accounts payable and expense reimbursement performance to help organizations assess the structure, performance, and practice of their…
-
Data and Measures|
Accounts Receivable Industry Spotlight: Services Industry
Prepared using APQC’s Open Standards Benchmarking® data in Accounts Receivable (including Collections), this presentation highlights qualitative performance indicator (KPI)…
-
Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: Services/Legal/ Professional Industry
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains…
-
Collections|
Logistics Key Benchmarks
APQC has chosen a set of key benchmarks that are important for organizations to monitor and benchmark with other organizations in their industry. Featuring data from APQC’s…
-
Data and Measures|
AI Trends in Supply Chain: Industrial Products Industry
As part of ongoing research in supply chain, APQC gathered information on the latest artificial intelligence (AI) trends across different areas in supply chain. This research…
-
Collections|
Supply Chain Management Blueprints for Success Reports
This collection features content from the following APQC's Blueprint for Success reports in supply chain planning, procurement, manufacturing, and logistics.
-
Collections|
Digital Transformation in Supply Chain: 2024 Quick Poll
APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. In May 2024, APQC gathered insights from…
-
Collections|
Identifying Gaps in the Employee Experience
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
-
Collections|
Tax and Treasury Key Benchmarks
Prepared using data from Open Standards Benchmarking® in Tax and Treasury, the articles in this collection highlight financial management tax and treasury key performance…
Measure Spotlight Results
(1 - 5 of 3598 Results)Cost of goods sold as a percentage of revenue
New employees as a percentage of total business entity employees
Business entity revenue per business entity employee
Business entity revenue per business entity FTE
Selling, general, and administrative (SGA) costs per business entity employee
