Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Reports & White Papers
Engagement & Employee Experience Spotlights: Services Industry
-
Data and Measures
People of Process Management Industry Spotlight: Services
-
Data and Measures
People of Process Management Industry Spotlight: Professional Services
-
Reports & White Papers
HR Technology and Analytics Practices: Services Industry
-
Data and Measures
Expense Reimbursement Key Benchmarks: Services Industry
-
Data and Measures
Key Procurement Benchmarks at a Glance: Services Industry
-
Data and Measures
Key IT Application Development and Maintenance Benchmarks at a Glance: Services Industry
-
Data and Measures
Key IT Benchmarks at a Glance: Services Industry
-
Data and Measures
General Accounting and Financial Reporting: Services Industry Spotlight
-
Data and Measures
Key Human Capital Management Benchmarks: Workforce Management for the Services Industry
-
Reports & White Papers
Trends in Data Analytics Survey Summary: Manufacturing Sector vs. Services Sector
-
Data and Measures
2019 Knowledge Management Priorities in the Services Industry
-
Data and Measures
Key Human Capital Management Benchmarks: HR Organization for the Services Industry
-
Data and Measures
Preparing for the Next Level of Financial Planning and Analysis: Services Industry Spotlight
-
Data and Measures
Key Product Development Benchmarks at a Glance: Services Industry
Featured Resources
Staff Selections
-
Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
-
Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
-
Reports & White Papers
Upping Your Change Engagement Game
-
Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
-
Articles
Better Together: Forming KM Partnerships and Alliances
-
Articles
How Finance Teams Improve Their Focus on FP&A
-
Reports & White Papers
Supply Chain Analytics Survey Report
-
Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
