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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Data and Measures
Accounts Receivable and Collections Key Benchmarks: Insurance Industry
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Collections
Accounts Receivable and Collections Key Benchmarks
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Data and Measures
Training and Development Key Benchmarks: Insurance Industry
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Collections
Key Human Capital Management Benchmarks: Insurance Industry
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Data and Measures
Supply Chain Management Employee Key Benchmarks: Insurance Industry
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Data and Measures
Reward and Retain Key Benchmarks: Insurance Industry
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Data and Measures
Talent Acquisition Practices Report: Insurance Industry
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Data and Measures
Virtual Collaboration in the Insurance Industry
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Data and Measures
Digital Transformation of the Finance Function: Insurance Industry Practices Report
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Tools & Templates
KM Program Structure & Staffing Examples: Excellence in Knowledge Management Recipients
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Data and Measures
Redeploy and Retire Key Benchmarks: Insurance Industry
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Data and Measures
Talent Acquisition Key Benchmarks: Insurance Industry
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Collections
Talent Acquisition Key Benchmarks
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Data and Measures
Delivering Treasury Success in the Next Normal: Insurance Industry Practices Report
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
