
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Talent Optimization Practices Report: Insurance Industry
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Data and Measures
Talent Optimization Practices Report: Services Industry
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Data and Measures
Talent Acquisition Practices Report: Services Industry
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Data and Measures
Talent Acquisition Practices Report: Insurance Industry
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Data and Measures
Talent Acquisition Key Benchmarks: Services Industry
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Data and Measures
Talent Acquisition Key Benchmarks: Insurance Industry
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Collections
Talent Acquisition Key Benchmarks
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Case Study
Integrating Talent Management to Build Digital Capabilities
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Articles
Four Building Blocks for Talent Acquisition
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Case Study
Transforming the Employee Experience at IBM
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Articles
The Employee Experience 101: An Interview with IBM’s Benoit Hardy-Vallée
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Webinars & Videos
Transforming the Employee Experience at IBM
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Presentation Slides
Transforming the Employee Experience at IBM
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Data and Measures
Key Human Capital Management Benchmarks: Insurance Industry Overview
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Data and Measures
Human Capital Management Strategy Industry Spotlight–Services Industry
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement