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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
Enterprise Content and Collaboration in the Cloud
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Data and Measures
Virtual Collaboration in the Software Industry
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Data and Measures
Virtual Collaboration in the Healthcare Industry
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Collections
KM Conversations: Engaging Employees in Virtual Collaboration
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Tools & Templates
Microsoft’s Community Culture Accelerators: Examples
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Articles
Using Culture Accelerators to Super Charge Communities at Microsoft
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Presentation Slides
Use Culture Accelerators to Super Charge Communities
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Webinars & Videos
Use Culture Accelerators to Super Charge Communities
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Data and Measures
Enterprise Content and Collaboration in the Cloud: Healthcare Industry
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Data and Measures
Enterprise Content and Collaboration in the Cloud: Retail and Wholesale Industry
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Case Study
How a Large Software Company Engages Employees in Communities
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Data and Measures
2019 Knowledge Management Priorities in the Healthcare & Pharmaceutical Industries
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Presentation Slides
Curating Internal Knowledge Resources Using the Liquid Network and Crowd
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Articles
Connecting People to Internal Knowledge at Medtronic
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Articles
Learning Lessons Through After-Action Reviews at Merck
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
