Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Tools and Templates for Lessons Learned
APQC has studied approaches for capturing and transferring lessons learned for many years. Some approaches rely on facilitated workshops that bring together participants in a…
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Saudi Aramco is a multinational integrated energy and chemicals company based in Dhahran, Saudi Arabia with a diverse portfolio of more than 200 projects across multiple…
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Lessons learned are key to sustainable, effective project management. This article describes the lessons learned program run by Saudi Aramco’s project management office,…
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Presentation Slides|
Managing Project Knowledge Through a Lessons Learned Process
Saudi Aramco’s Project Management Office uses KM as a key service to enhance project decision making and execution. It has a robust lessons learned process to manage…
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Webinars & Videos|
Managing Project Knowledge Through a Lessons Learned Process
Saudi Aramco’s Project Management Office uses KM as a key service to enhance project decision making and execution. It has a robust lessons learned process to manage…
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After-action review is a structured process to debrief participants after a project or event in order to analyze what happened, why, and what could be improved in the future…
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Presentation Slides|
Building Learning and Continuous Improvement into Everyday Work
Areas within Merck Manufacturing have been on a well-documented KM journey for several years. This presentation focuses on the after action review (AAR) capability developed…
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Articles|
Capturing Lessons Learned at Nexen
At APQC's 2016 Knowledge Management (KM) conference, Sarah Craig, a lookbacks and lessons learned lead at Nexen, spoke on how to better capture lessons learned through…
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Presentation Slides|
Capturing and Applying Lessons Learned Within the Organization
At APQC's 2016 Knowledge Management (KM) conference, Sarah Craig, a lookbacks and lessons learned lead at Nexen, spoke on how to better capture lessons learned through…
