Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Advocates want to open COVID-19 vaccine patents to scale up vaccine production, but that won’t be enough for manufacturers around the world to successfully produce vaccines…
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Collections|
Enterprise Content and Collaboration in the Cloud
Cloud computing is one of the most pervasive trends in enterprise IT. In 2019, APQC surveyed more than 300 organizations to understand their use of cloud platforms to support…
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Data and Measures|
Virtual Collaboration in the Pharmaceutical Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
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Data and Measures|
Virtual Collaboration in the Healthcare Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
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Data and Measures|
Virtual Collaboration in the Industrial Products Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
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Swagelok founded a knowledge management (KM) program to increase knowledge sharing among its sales and service centers, but the initial effort did not have the right strategy…
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On April 29-30, 2020, APQC launched KM Conversations, a virtual webinar series where KM practitioners can share their stories and learn from one another. The first week of…
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Data and Measures|
Enterprise Content and Collaboration in the Cloud: Healthcare Industry
Cloud computing is one of the most pervasive trends in enterprise IT. In 2019, APQC surveyed more than 300 organizations to understand their use of cloud platforms to support…
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Data and Measures|
2019 Knowledge Management Priorities in the Healthcare & Pharmaceutical Industries
This report outlines healthcare and pharmaceutical organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel…
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Data and Measures|
2019 Knowledge Management Priorities in the Industrial Products Industry
This report outlines industrial products organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel about the…
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At APQC’s 2019 KM Conference, Senior IT Program Manager Nathan Ahlstrom and Senior Knowledge Solutions Program Manager Mary Maida explained how Medtronic leveraged existing…
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Presentation Slides|
Curating Internal Knowledge Resources Using the Liquid Network and Crowd
This presentation from APQC's 2019 KM Conference explores how a global healthcare solutions company, Medtronic, launched a knowledge management program that they call “FIND…
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Articles|
Transforming an End-to-End Supply Chain: The Berry Global, Inc. Journey (Webinar Wrap-Up)
From a July 2018 webinar, read a summary of how Berry Global, an $8 billion plastics organization, transformed its end-to-end supply chain. Christine Barnhart, Supply Chain…
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Presentation Slides|
Transforming an End-to-End Supply Chain: The Berry Global, Inc. Journey
From a July 2018 webinar, hear how Berry Global, an $8 billion plastics organization, transformed its end-to-end supply chain beginning in 2014. Christine Barnhart, Supply…
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Webinars & Videos|
Transforming an End-to-End Supply Chain: The Berry Global, Inc. Journey
From a July 2018 webinar, hear how Berry Global, an $8 billion plastics organization, transformed its end-to-end supply chain beginning in 2014. Christine Barnhart, Supply…
Measure Spotlight Results
(1 - 5 of 55 Results)Percentage of funding of KM applications, platforms, or technologies coming from one or more business units/functions whose employees are end-users of the application/platform
Onshore KM core group or center of excellence FTEs as a percentage of KM FTEs
FTEs embedded in business groups or co-located with business end users as a percentage of KM FTEs
Offshore or low-cost delivery center model FTEs as a percentage of KM FTEs
FTEs co-located in a specific geographic region as a percentage of KM FTEs
