
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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After-action review is a structured process to debrief participants after a project or event in order to analyze what happened, why, and what could be improved in the future…
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Presentation Slides|
Building Learning and Continuous Improvement into Everyday Work
Areas within Merck Manufacturing have been on a well-documented KM journey for several years. This presentation focuses on the after action review (AAR) capability developed…
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Case Study|
Managing Project Knowledge at Volvo Group Trucks
To help project management teams and offices build the right KM capabilities, APQC recently conducted a study exploring the intersection of knowledge and project management…