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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
Enterprise Content and Collaboration in the Cloud
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Data and Measures
Virtual Collaboration in the Healthcare Industry
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Data and Measures
Virtual Collaboration in the Insurance Industry
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Articles
KM for a More Virtual Workforce
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Collections
KM Conversations: Engaging Employees in Virtual Collaboration
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Data and Measures
Enterprise Content and Collaboration in the Cloud: Healthcare Industry
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Data and Measures
Enterprise Content and Collaboration in the Cloud: Retail and Wholesale Industry
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Data and Measures
2019 Knowledge Management Priorities in the Financial Services, Banking, and Insurance Industries
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Data and Measures
2019 Knowledge Management Priorities in the Healthcare & Pharmaceutical Industries
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Presentation Slides
Curating Internal Knowledge Resources Using the Liquid Network and Crowd
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Articles
Connecting People to Internal Knowledge at Medtronic
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Articles
Learning Lessons Through After-Action Reviews at Merck
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Presentation Slides
Building Learning and Continuous Improvement into Everyday Work
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Articles
Engaging a Global Workforce in Communities of Practice
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Articles
A Well-Designed Launch Process Positions Communities of Practice for Success
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
