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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
Enterprise Content and Collaboration in the Cloud
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Articles
AI and Smart Technologies: Advice from KM Leaders
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
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Data and Measures
Innovation in the Face of Disruption: Government/Military Industry Report
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Data and Measures
Enterprise Content and Collaboration in the Cloud: Retail and Wholesale Industry
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Data and Measures
2019 Knowledge Management Priorities in the Government & Military Sectors
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Articles
Natural Language Processing: Emerging Technologies for Knowledge Management
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Articles
Integrated Digital Productivity and Collaboration Platforms: Emerging Technologies for Knowledge Management
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Articles
Cognitive Search: Emerging Technologies for Knowledge Management
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Articles
Autotagging and Autoclassification: Emerging Technologies for Knowledge Management
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Articles
Virtual and Augmented Reality: Emerging Technologies for Knowledge Management
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Articles
Knowledge Architecture at NASA Johnson Space Center
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Articles
Digitally Assisting Knowledge Work at MITRE
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Presentation Slides
Anticipatory Knowledge Delivery
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
