Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Reward and Retain Key Benchmarks: Food and Beverage Manufacturers Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, these articles highlight reward and retain key…
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In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
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In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
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Webinars & Videos|
Process Toolkit to Challenge the As-Is
In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
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Presentation Slides|
Process Toolkit to Challenge the As-Is
In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
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Presentation Slides|
How PepsiCo Is Transforming the Traditional Employee Survey
In this APQC webinar, PepsiCo’s Christopher Rotolo (vice president of PepsiCo’s global talent management and organization development) shares how PepsiCo re-imagined the way…
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Webinars & Videos|
How PepsiCo Is Transforming the Traditional Employee Survey
In this APQC webinar, PepsiCo’s Christopher Rotolo (vice president of PepsiCo’s global talent management and organization development) shares how PepsiCo re-imagined the way…
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Case Study|
Measuring Diversity and Inclusion at Sodexo
Find out how Sodexo--a DiversityInc Top 50 Hall of Fame inductee (an honor bestowed to only six U.S. companies)--measures diversity and inclusion for its U.S. operations. …
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Data and Measures|
Workspace Trends in the Consumer Products and Retail Industries
In 2016, APQC conducted an "Envisioning the Workspace of the Future" survey to gain insight into the modern work experience — everything from innovative office design and…
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Collections|
The Path to Predictive Workforce Analytics Success
This collection contains articles on six steps that are core to having success with predictive workforce analytics. The steps are based on APQC and Talent Analytics, Corp…
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Articles|
Classic Knowledge Transfer Approaches: Identification and Transfer of Critical Job-Related Knowledge
APQC has conducted three large-scale best practices studies to investigate how organizations identify, capture, and transfer critical knowledge. Throughout this research, one…
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How do organizations identify, capture, and transfer critical knowledge? APQC has conducted three large-scale best practices studies to unlock the answers, and the research…
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Early-adopter organizations—Cargill, Gap Inc., IBM, Johnson Controls, SAS, and IBM—measure the results of their workforce analytics projects.
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Early-adopter organizations—Cargill, Gap Inc., IBM, Johnson Controls, SAS, and IBM—devote significant time to educating end users about workforce analytics.
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Early-adopter organizations—Cargill, Gap Inc., IBM, Johnson Controls, SAS, and IBM—did not wait for perfect data before getting started with workforce analytics.
Measure Spotlight Results
(1 - 5 of 617 Results)Number of total monthly "reward and retain employees" inquiries per process group FTE
Total cost to perform the process group "reward and retain employees" per process group FTE
Personnel cost to perform the process group "reward and retain employees" per process group FTE
Voluntary terminations as a percentage of total business entity employee turnover
Involuntary terminations as a percentage of total business entity employee turnover
