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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Reward and Retain Key Benchmarks: Food and Beverage Manufacturers Industry
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Articles
My Favorite Tool In the Process Toolkit Panel Discussion
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Articles
Building a Process Toolkit to Challenge the As-Is
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Presentation Slides
Process Toolkit to Challenge the As-Is
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Webinars & Videos
Process Toolkit to Challenge the As-Is
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Presentation Slides
How PepsiCo Is Transforming the Traditional Employee Survey
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Webinars & Videos
How PepsiCo Is Transforming the Traditional Employee Survey
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Case Study
Measuring Diversity and Inclusion at Sodexo
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Data and Measures
Workspace Trends in the Consumer Products and Retail Industries
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Collections
The Path to Predictive Workforce Analytics Success
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Articles
Classic Knowledge Transfer Approaches: Identification and Transfer of Critical Job-Related Knowledge
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Articles
Classic Knowledge Transfer Approaches: Mentoring, Apprenticeship, and Partnerships with In-House Training
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Articles
Step One: Craft a Vision for Predictive Workforce Analytics
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Articles
Step Six: Measure The Impact of Predictive Workforce Analytics Projects
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Articles
Step Five: Educate Predictive Workforce Analytics Consumers
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
