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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos
How PepsiCo Is Transforming the Traditional Employee Survey
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Presentation Slides
How PepsiCo Is Transforming the Traditional Employee Survey
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Data and Measures
Expense Reimbursement Key Benchmarks: Food and Beverage Industry
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Data and Measures
Key Reward and Retain Employees Benchmarks: Food and Beverage Manufacturers Industry
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Webinars & Videos
Lightning Session: How APQC Members Use Process Frameworks
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Data and Measures
Key Customer Credit and Invoicing Benchmarks at a Glance: Food and Beverage Manufacturers Industry
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Data and Measures
Key Payroll Benchmarks at a Glance: Food and Beverage Manufacturers Industry
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Reports & White Papers
Trends in Data Analytics Survey Summary: Manufacturing Sector vs. Services Sector
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Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
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Articles
How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Data and Measures
Key Product Development Benchmarks at a Glance: Food and Beverage Industry
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Data and Measures
Key Accounts Payable Benchmarks at a Glance: Food and Beverage Industry
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Case Study
Establishing End-to-End Processes at Corporación Multi Inversiones (CMI) Case Study
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Process Classification Framework
APQC Process Classification Framework (PCF) - Corrosion - PDF Version 1.1.1
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Presentation Slides
Blockchain: Assessing the Realities and Opportunities of Implementation in Supply Chains (Slides)
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
