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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Collections
KM Conversations: Engaging Employees in Virtual Collaboration
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Tools & Templates
Microsoft’s Community Culture Accelerators: Examples
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Articles
Using Culture Accelerators to Super Charge Communities at Microsoft
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Presentation Slides
Use Culture Accelerators to Super Charge Communities
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Webinars & Videos
Use Culture Accelerators to Super Charge Communities
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Case Study
How a Large Software Company Engages Employees in Communities
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Articles
How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Articles
People-Driven Communities of Practice at BBVA
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Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
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Presentation Slides
Setting up a Community of Practice for Data Scientists
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Articles
Collaboration Without Chaos at IFC
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Presentation Slides
Is Collaboration without Chaos Possible?
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Articles
A Well-Designed Launch Process Positions Communities of Practice for Success
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
