Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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To combat operational silos limiting process improvement efforts, Vanguard developed a structured approach to engage the business in value stream mapping, which allowed it to…
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This article summarizes a webinar from Royal Bank of Canada (RBC). Representatives from RBC shared how the organization has supported employees to embrace agile ways of…
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Presentation Slides|
Engaging Employees in Agile at Royal Bank of Canada
This webinar discusses how Royal Bank of Canada (RBC) has supported employees to embrace agile ways of working to get innovative customer products and services out to the…
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Presentation Slides|
Engaging Employees in Agile at Royal Bank of Canada
This webinar discusses how Royal Bank of Canada (RBC) has supported employees to embrace agile ways of working to get innovative customer products and services out to the…
Measure Spotlight Results
(1 - 5 of 617 Results)Personnel cost to perform the process group "redeploy and retire employees" as a percentage of the total cost to perform the process group
Personnel cost to perform the process group "reward and retain employees" as a percentage of the total cost to perform the process group
Systems cost to perform the process group "reward and retain employees" as a percentage of total process group cost
Systems cost to perform the process group "redeploy and retire employees" as a percentage of total process group cost
Response time in hours for non-routine "reward and retain employees" inquiries
