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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
My Favorite Tool In the Process Toolkit Panel Discussion
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Webinars & Videos
Transformation from Within: Our OpEx Journey
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Webinars & Videos
Process Toolkit to Challenge the As-Is
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Articles
Building a Process Toolkit to Challenge the As-Is
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Articles
Transforming Operational Excellence and BPM at Capital Group
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Presentation Slides
Process Toolkit to Challenge the As-Is
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Presentation Slides
Transformation from Within: Our OpEx Journey
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Case Study
Value Stream Mapping and End-To-End Process Improvement at Vanguard
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Presentation Slides
Influencing Change through Process Visualization
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Articles
Value Stream Mapping with the Vanguard Group
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Articles
Developing Data-driven Processes and Measures: MITRE's Learnings From Baseball
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Presentation Slides
Moneyball Meets Government: Lessons on Agile, Data-Driven Process and Performance Management
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
