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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
IT Application Development and Maintenance Key Benchmarks: Retail and Wholesale Industry
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Data and Measures
IT Application Development and Maintenance Key Benchmarks: Distribution/Transportation Industry
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Data and Measures
IT Application Development and Maintenance Key Benchmarks: Financial Services/Banking Industry
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Presentation Slides
TRaVIS - Documentation Management for Small Businesses
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Articles
Improving Document Management at Advanced Industrial Machine Solutions
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Webinars & Videos
TRaVIS - Documentation Management for Small Businesses
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Data and Measures
Intersection of Data, Process, and Knowledge Management: Financial Services/Banking Industry
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Data and Measures
Intersection of Data, Process, and Knowledge Management: Retail and Wholesale Industry
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Infographics
What Makes the U.S. Internal Revenue Service Excellent at KM?
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Data and Measures
IT Application Development and Maintenance Practices Spotlight: Distribution/Transportation Industry
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Data and Measures
IT Application Development and Maintenance Practices Spotlight: Retail and Wholesale Industry
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Data and Measures
IT Application Development and Maintenance Practices Spotlight: Financial Services/Banking Industry
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Case Study
Excellence in Knowledge Management at the U.S. Internal Revenue Service
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Data and Measures
Key IT Benchmarks at a Glance: Distribution/Transportation Industry
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Data and Measures
Key IT Benchmarks at a Glance: Financial Services/Banking Industry
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
